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"To become a successful salesperson, you have to develop a solid base of prospects.
"To become a successful salesperson, you have to develop a solid base of prospects.
"To become a successful salesperson, you have to develop a solid base of prospects. This base will only remain solid if you continue to prospect successfully—and the cold call plays a large part in successful prospecting." Overcome fear. Cold calling is often feared, but it's the most economical and effective way to develop prospects. It's not about selling on the first call, but about setting appointments to discuss your product or service. Master the art. Successful cold calling requires: A systematic approach Consistent practice Understanding that rejection is part of the process Focusing on setting appointments, not making sales Remember, if you don't make cold calls, you limit your potential client base and ultimately, your success in sales.
"If you don't know the numbers you need to reach your goal, you're probably not going to get there." Know your numbers. Understanding your sales ratios is crucial for success. Track: Number of dials made Number of conversations Number of appointments set Number of sales closed Improve your ratios. There are five ways to potentially double your income: Double the number of calls Get through to more people Set more appointments Close more sales Increase the average dollar amount per sale Even small improvements in these areas can lead to significant increases in sales. For example, setting just one more appointment per week can result in 50 more appointments per year.
"The easiest, simplest way of opening up and getting the prospect's attention is by saying his or her name." Create a compelling script. An effective cold call script has five elements: Get attention: Use the prospect's name Identify yourself and your company Give a reason for your call Make a qualifying/questioning statement Set the appointment Be direct and specific. When asking for an appointment, be clear and precise. For example: "That's great, Mr. Jones, then we should get together. How about Tuesday at 3:00?" This approach focuses the conversation on when you'll meet, not if you'll meet. Remember, the goal of a cold call is to set an appointment, not to sell your product or service over the phone.
"The Ledge allows you to handle an extended conversation during your call. It doesn't limit your conversation." Create a foothold. The Ledge technique involves using the prospect's response as a way to continue the conversation and ultimately set an appointment. It's particularly useful when dealing with objections or negative responses. Ask questions. When faced with an objection, ask a question about the prospect's current situation. For example: "I'm just curious, what do you do?" "Who are you currently using for your widgets?" Then, use their answer to demonstrate…
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Get the complete summary in the appCold Calling Is Essential: Overcome Fear and Master the Art
The Numbers Game: Understand Your Ratios for Success
Craft an Effective Cold Call Script: Attention, Identify, Reason, Question
Use the Ledge Technique to Turn Around Objections
Master Third-Party and Referral Calls for Higher Success Rates
Leave Powerful Voice Messages to Increase Callbacks
"Cold Calling Techniques {That Really Work!}" is a strong fit if you want practical ideas around business, entrepreneurship, communication—especially themes like cold calling is essential: overcome fear and master the art; the numbers game: understand your ratios for success. The MinuteRead summary distills these concepts into a focused read, whether you're deciding whether to buy the book or applying its lessons at work.
Stephan Schiffman is a renowned sales trainer and author specializing in cold calling techniques. With decades of experience in the field, he has developed a reputation for providing practical, no-nonsense advice to sales professionals. Schiffman's approach focuses on systematic methods for improving cold calling success rates, emphasizing the importance of securing appointments rather than making immediate sales. His writing style is described as straightforward and conversational, making compl…
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