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Learning experiences are like journeys.
Learning experiences are like journeys.
Learning experiences are like journeys. The journey starts where the learner is now, and ends when the learner is successful (however that is defined). The end of the journey isn't just knowing more, it's doing more. Identify the gaps. Effective learning design goes beyond simply conveying information. It involves understanding where learners are starting from and where they need to end up in terms of knowledge, skills, motivation, habits, and environment. By identifying these gaps, you can create targeted learning experiences that bridge them. Focus on application. The ultimate goal of learning is not just increased knowledge, but improved performance in real-world situations. Design learning experiences that give learners opportunities to practice applying what they've learned in contexts similar to those they'll encounter on the job. This could involve: Realistic scenarios and case studies Hands-on simulations Project-based learning On-the-job training components Provide ongoing support. Learning doesn't end when formal training concludes. Create resources and opportunities for continued learning and performance support, such as: Job aids and quick reference guides Mentoring programs Communities of practice Just-in-time microlearning modules
You don't get to decide what's intrinsic to the learner. Conduct learner analysis. Before designing any learning experience, take the time to understand your audience. This involves: Surveying or interviewing representative learners Observing learners in their work environment Analyzing performance data and job requirements Look for insights into: Existing knowledge and skill levels Motivations and career goals Preferred learning styles and methods Common misconceptions or pain points Leverage existing mental models. People learn new information by connecting it to what they already know. Tap into learners' existing mental models and experiences to make new content more relatable and memorable. Use analogies, metaphors, and examples that resonate with your specific audience. Provide autonomy. Adult learners are most engaged when they feel a sense of control over their learning. Where possible, offer choices in: Learning paths and content sequencing Assessment methods Project topics or case studies Application exercises relevant to their specific job roles
Is this something the learner would actually do in the real world? Can I tell when they've done it? Be specific and observable. Vague objectives like "understand" or "appreciate" are difficult to measure. Instead, use action verbs that describe observable behaviors, such as: Analyze Calculate Demonstrate Evaluate Implement Troubleshoot Focus on real-world tasks. Frame objectives around the actual job tasks or problems learners will face, rather than abstract concepts. For example: Instead of: "Understand project management principles" Try: "Create a project timeline and budget for a new product launch" Communicate value. Help learners see the relevance of the objectives to their work and career goals. Clearly explain how mastering each objective will benefit them in tangible…
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Get the complete 21-minute summary of Design for How People Learn
Get the complete summary in the appDesign learning experiences for the learner's journey, not just knowledge transfer
Understand your learners' motivations, backgrounds, and existing mental models
Set clear, actionable learning objectives focused on real-world application
Leverage memory principles to make content stick through context and practice
Capture and maintain attention by engaging the emotional "elephant" brain
Design for knowledge retention through active learning and spaced repetition
"Design for How People Learn" is a strong fit if you want practical ideas around design, education, teaching—especially themes like design learning experiences for the learner's journey, not just knowledge transfer; understand your learners' motivations, backgrounds, and existing mental models. The MinuteRead summary distills these concepts into a focused read, whether you're deciding whether to buy the book or applying its lessons at work.
Julie Dirksen is an experienced instructional designer and expert in the field of learning design. She specializes in creating effective learning experiences for adults in corporate settings, although her principles are applicable to various educational contexts. Dirksen's approach combines practical, real-world applications with a "show-don't-tell" educational model. Her writing style is praised for being accessible, engaging, and infused with light humor. Dirksen's work is informed by learning…
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